ServiceNow Series E213: 'Navigating AI in Financial Services: Risk and Compliance' with ServiceNow’s Alan Paris

Today's guest is Alan Paris, Global Head Financial Services Risk & Compliance Enterprise Architecture, Field CTO, Customer Success Executive at ServiceNow. Alan is a global leader in risk management, compliance and financial services transformation, with extensive experience driving business strategy, product innovation and multi-million-dollar growth. He has led 1,000+ person teams across operations, technology and consulting, delivering transformative change through digitization, AI and regulatory technology solutions.

At ServiceNow, Alan has held several leadership roles, driving $400 million in portfolio growth and $100 million in annual contract value across global accounts. He develops enterprise platform strategies, AI-driven solutions and transformative implementations while mentoring teams and guiding organizations in regulatory compliance and risk management. An award-winning thought leader, Alan has published over 60 articles, spoken at major conferences and advised top financial institutions worldwide.

In the episode, Alan talks about:

0:00 From Financial services technologist to helping clients realize ServiceNow value

2:12 Seeing ServiceNow evolve into a global AI-driven enterprise platform

4:58 How ServiceNow automates risk, AI enhances efficiency and productivity

7:31 Why clean, well-managed data enables successful AI implementation results

11:18 How ServiceNow leverages AI to transform workflows and operations

15:34 How top innovators align AI with business strategy, enabling transformation

17: 55 Advice to always keep learning, embrace change and apply AI wisely

20:47 Why ServiceNow is the leading 21st-century AI-enabled enterprise platform