Rick W / Wednesday, September 3, 2025 / Categories: Artificial Intelligence The connected customer As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit both agility and consistency. The current wave of artificial intelligence, particularly agentic AI that can reason and act across workflows, offers a powerful… Previous Article Building the AI-enabled enterprise of the future Next Article Stanford Research Finds AI Is Replacing Young Workers Print 4 Tags: dataArtificial IntelligenceAIIntel