Earlier this year, an autonomous AI agent breached McKinsey’s internal AI platform using nothing more than an old SQL injection flaw. No credentials. No human guidance. Less than two hours. It reached production systems, exposing millions of chat messages and hundreds of thousands of files. AI security has changed, and traditional assumptions no longer hold. […] The post A Complete...

Agents are not configured once and left alone. They get built, published, deployed, and retired. An identity that does not track that whole arc is a record you wrote and forgot, which is how you end up with credentials outliving the agents they belonged to. So treat identity as a lifecycle. Credentials provision at a... The post Identity as a lifecycle, not a setting appeared first on...

If you’ve been researching product information management (PIM), you’ve probably come across a similar term — product experience management (PXM). While some vendors present PIM and PXM as separate software categories, others use the terms interchangeably, which can make it difficult to understand whether they’re actually describing different tools or not. In this guide, we’ll […] The...

Data is the key to actionable decision-making. In a fast-paced environment like sales, you’re surrounded by it. From gathering customer data to monitoring sales status to tracking goals, salespeople are constantly collecting and using data. However, the challenge with having all of this data at your fingertips is organizing it in a way that lends […] The post Building the Ultimate Sales...

In the age of digital transformation, Artificial Intelligence and Machine Learning solutions that enhance effectiveness and productivity are becoming table stakes for businesses to obtain a competitive edge. Organizations of all sizes, from global enterprises to boutique firms, continue to increase their AI-driven data analytics spending as capabilities accelerate. So where does data...

Explore how SAS Health and SAS Viya help healthcare organizations transform clinical and operational data into predictive, AI-driven decisioning workflows that improve patient outcomes through risk identification, model deployment, and governed agentic AI. The post How to build predictive health care AI from data to decision appeared first on SAS Blogs.

Learn how SAS 9 programmers can use agentic AI tools such as Claude Code and ChatGPT Codex with SASPy to automate code generation, execution, testing, and debugging while maintaining human oversight, validation, and ownership of results. The post The three components you need to use agentic AI with SAS appeared first on SAS Blogs.

Customer engagement is entering a new era that’s evolving very quickly. And it’s not defined by more messages or channels – it centers on intelligence, autonomy and trust. As organizations rethink how they connect with customers, a new model is emerging: engagement that predicts, learns and acts with purpose. In [...] The post What’s next for customer engagement appeared first on SAS...

AI can analyze data, automate tasks and accelerate decisions. But as organizations adopt AI more broadly, one question continues to surface: What role do humans play? During the opening session at SAS Innovate 2026, SAS CTO Bryan Harris put that tension plainly when he asked, “Will people matter?” He described a growing [...] The post Do humans matter? SAS Innovate attendees weigh in...

A bank deploys a new AI-powered credit decisioning model. The technology works. The model performs well. The business team is ready to move forward. Then the questions begin. Can we explain the recommendation? What data was used? Who approved the model? How do we monitor performance over time? What happens [...] The post Trust first, scale faster: The new role of AI governance in...